Info and services - Organising your ferry crossing

Useful information about boarding Moby Lines ferries with cars and other vehicles, information to help you make the most of your crossing.


Before boarding the ship all passengers must check in.
The deadline for reporting to check-in is 30 minutes before departure time for passengers without a vehicle (Port of Malta, Nice and Bastia at least one hour before) and 90 minutes before for those with a vehicle (Port of Genoa, Nice and Bastia at least two hours before).
If the check in is not done in this requested time, we cannot guaranty the transportation.

For departures from Genoa, passengers may drive not earlyer but 6h before the ships' departure into the ports' area, and that only with a valid ticket.

EMBARKATION IN NICE: because of a new procedure of embarkation inducted by the port of Nice, we ask you to appear long before for embarkation to avoid delays or other problems.


Vehicles can be parked on any of the vehicle decks.

Vehicles that run on liquid gas (LPG or methane) must be specified at the time of booking. The tank must be at least half empty. You are required to advise check-in staff of the type of fuel used.

Vehicle decks can only be accessed by the driver.

Vehicle length is the full length including tow-bar and any other appendages.

Campervans, caravans, SUVs and other vehicles taller than 220 cm must be specified in the booking.


The ticket is issued under a name, is non-transferrable, and is valid for only those crossings specified on the ticket. The passenger is to keep the ticket and present it on request of an officer or a representative of the transport enterprise.

Loss / Theft
The booking office must be notified immediately of loss of a ticket or theft of a ticket. Replacement tickets may only be issued on condition that the lost ticket has not been used, a reservation has been made and the passenger can provide proof of identity by passport or identity card. Generally € 10,00 will be charged immediately for the issue of a replacement ticket as a processing fee at port office.


In compliance with the Security regulations and the General Series Circular n. 106 of the Ministry of Infrastructures and Transport on Safety in Navigation, customers when embarking must show in addition to their ticket a valid identity document for all passengers, including MINORS. Embarkation will be refused if these identity documents are not shown.
Embarkation gets refused if no valid identity document can be submitted.We would like to remind you that for all crossings between Italy and Corsica an identity document valid for international travel (passport or European member state ID card) must be carried all passengers, including minors.
IMPORTANT: From 28 June 2012 all minors require their own identity document beyond their national borders. From this date, minors will no longer be able to travel on their parents' identity documents.

Pregnant women must provide the boarding officer with a medical clearance certificate explicitly for this journey, which must not be issued earlier than 48 hours before departure (48 hours before the outbound and 48 hours before the return).
This certificate can be issued by a doctor a medical institution.


Passengers with reservations for cabins and recliners must report immediate after embarkation to the reception desk on the ship. 90 min. after departure, the seats not taken are forwarded to passengers who registered in a waiting list at the reception of the ship. Clients have to leave their cabins 1 hour prior to arrival.

From April to September, the cabin assignment will be effected during check-in's. The cabin card must be picked up at the information desk of the ship.
For the assignment of the reserved cabin (October-March) or the reserved Coach seats (all year), it is essential to go to the ship's information desk not later than 90 minutes after departure. Not assigned accomodations will be sold to waitinglist passengers.

Cabins for disabled passengers are not sold online due to limited availability. Please phone us on 49(0)611-14020 to book.


Pets require a ticket to board. Dogs must wear a muzzle and be held on a leash. Pets are not allowed in cabins (with exception of the animal-cabins), in coach seats areas, and communal areas. Pets are allowed on external decks or in designated kennels, where available (places are limited). We would like to remind you that foreign authorities may ask to see valid documents such as a European passport, microchipped, veterinary certificate and vaccination record for your pet (rabies vaccinations must be given at least 21 days before the departure date).
Take advantage of the Four-legged friends package: book a special cabin for you and your pet.